Frequently Asked Questions

Is there any colour warranty of these imported sanitary fitting products ?

We don't provide any warranty for colour fading, shade variation or discoloration

10% order confirmation deposit for COD order is refundable ?

In case if you won't receive the COD parcel upon arrival then the initial 10% order confirmation deposit is non-refundable

Why we charge 10% upfront & 90% cash on delivery before order dispatching ?

Because we sell imported and premium category kitchen & bathroom sanitary fitting products in Pakistan

And we only look forward to work with customers who are serious about their purchase

Our customers can also visit our warehouse in Gujranwala

Do you offer free shipping ?

Yes we offer Free Shipping All Across Pakistan

Our 14 days exchange policy

We have 14 days exchange policy (NO REFUND PAYMENT ) incase if our customer received a wrong / broken or leaked product.

Note :- We ask our customers to record a short unboxing video after they receive their order to keep it as a proof

So incase if you received a wrong, broken product with leakage problems then you can share that video with our customer support

We will then resolve your issue within next 48 working hours

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